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POLICIES


Our Guarantee

We guarantee your satisfaction. In addition, you are under no obligation to keep any shipment you do not want. Simply return all unopened products within 30 days and your account will be credited within three business days.

Price Changes

All prices are subject to change without notice. If you phone, fax or mail in an order, we are not obligated to advise you of price increases. If you want to be advised of current pricing, please request a formal price quote. Please be advised that a formal price quote may add a few business days to process your order.

Confirming Purchase Orders

If you phone in an order and then follow it up with an official confirmation, be sure it states "Confirmation - Do Not Duplicate". We will not be responsible for any duplicate shipments unless this statement appears on your paperwork.

Acknowledgments

We regret to state that we will not acknowledge any orders phoned, mailed or faxed to us. It is your responsibility to follow up on your orders.

Claims & Shortages

If your order indicates a back order (B/O), we will try to get this item to you as soon as possible. Many times we receive calls from people who think they have been short shipped, when in fact theitem is on back order.

If your paperwork indicates an item was shipped, and it was not in your box, give us a call.

If you receive a box that looks visably damaged, do not sign for it. Examine the contents to see if any items are damaged. If you sign a UPS, Fed Ex or Truck receipt without noting damage or missing cartons, no claim will be issued to you. There is no doubt that shipments get lost or damaged, but we can not help you if you sign for the shipment without noting damage.

Returns

Please do not return items without prior authorization. Our return policy is informal (no RA# will be issued) but we like to keep a look out for your return.

Custom-made items can not be returned!

Discounts

Please be advised that all our prices are discounted. If you are placing a very large order, and we mean large, management can review your pricing. Please allow additional days to process your order. No discounts will be given at our retail store!

Shipping Costs

Shipping charges are calculated on the high end. Actual shipping charges will be based on the UPS or Fed Ex rate for your package plus a $2.00 handling fee.

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 ezcontentobject.language_mask & 3 > 0 

                       and  ezcontentobject_tree.contentobject_id = ezcontentobject_name.contentobject_id and
                                  ezcontentobject_tree.contentobject_version = ezcontentobject_name.content_version and 
 ( ezcontentobject_name.language_id & ezcontentobject.language_mask > 0 AND
     ( (   ezcontentobject.language_mask - ( ezcontentobject.language_mask & ezcontentobject_name.language_id ) ) & 1 )
   + ( ( ( ezcontentobject.language_mask - ( ezcontentobject.language_mask & ezcontentobject_name.language_id ) ) & 2 ) )
   <
     ( ezcontentobject_name.language_id & 1 )
   + ( ( ezcontentobject_name.language_id & 2 ) )
 )
Notice: eZMySQLDB::query(0 rows, 0.078 ms) query number per page:19 May 19 2012 09:45:05
SELECT sum(ezproductcollection_item.item_count) as count,
                       ezproductcollection_item.contentobject_id
                  FROM ezcontentobject_tree,
                       ezproductcollection_item,
                       ezorder
                 WHERE ezcontentobject_tree.contentobject_id=ezproductcollection_item.contentobject_id AND
                       ezorder.productcollection_id=ezproductcollection_item.productcollection_id AND
                       ezcontentobject_tree.path_string like '/1/2/%'
                       AND ezorder.created BETWEEN '1337400000' AND '1337486400'
                 GROUP BY ezproductcollection_item.contentobject_id
                 ORDER BY count desc
LIMIT 0, 5
Timing: May 19 2012 09:45:05
Module end 'content'
Error: eZTemplate @ extension/googleanalytics/design/standard/templates/google/analytics/stats.tpl:21[0] May 19 2012 09:45:05
parser error @ extension/googleanalytics/design/standard/templates/google/analytics/stats.tpl:21[0]
Unterminated tag "cache-block" does not match tag "if"
Error: eZTemplate @ extension/googleanalytics/design/standard/templates/google/analytics/stats.tpl:22[0] May 19 2012 09:45:05
parser error @ extension/googleanalytics/design/standard/templates/google/analytics/stats.tpl:22[0]
Unterminated tag "" does not match tag "cache-block"
Timing: May 19 2012 09:45:05
End

Timing points:

CheckpointElapsedRel. ElapsedMemoryRel. Memory
Module start 'content' 0.0000 sec0.3798 sec 0.0000 KB0.0000 KB
Module end 'content' 0.3798 sec2.0525 sec 0.0000 KB0.0000 KB
End 2.4322 sec  0.0000 KB 
Total runtime:2.5145 sec

Time accumulators:

 Accumulator Elapsed Percent Count Average
ini_load
Load cache0.0617 sec2.3974%140.0044 sec
FindInputFiles0.0531 sec2.0645%140.0038 sec
Mysql Total
Mysql_queries0.0373 sec1.4508%240.0016 sec
Looping result0.0017 sec0.0653%210.0001 sec
Template Total2.4583 sec 95.5% 3 0.8194 sec
Template load0.0794 sec3.0849%30.0265 sec
String conversion in template resource0.0035 sec0.1347%210.0002 sec
Template parser: create text elements0.0242 sec0.9414%210.0012 sec
Template parser: remove whitespace0.0053 sec0.2053%210.0003 sec
Template parser: construct tree0.1310 sec5.0905%210.0062 sec
Template load and register function0.0027 sec0.1050%110.0002 sec
Template processing2.3786 sec92.4098%30.7929 sec
override
Cache load0.0681 sec2.6474%460.0015 sec
Matching rules0.0152 sec0.5898%110.0014 sec
Sytem overhead
Fetch class attribute name0.0012 sec0.0450%10.0012 sec
class_abstraction
Instantiating content class attribute0.0000 sec0.0014%10.0000 sec
General
dbfile0.0006 sec0.0226%70.0001 sec
String conversion0.0022 sec0.0864%220.0001 sec
String conversion w/ mbstring0.0010 sec0.0385%210.0000 sec
Total script time:2.5739 sec

Templates used to render the page:

 Template Requested template Template loaded Edit Override
 full/plain_page.tpl node/view/full.tpl extension/maxscloset/design/maxscloset/override/templates/full/plain_page.tplEdit templateOverride template
 toolbar/full/box_category_list.tpl toolbar/full/box_category_list.tpl extension/maxscloset/design/maxscloset/templates/toolbar/full/box_category_list.tplEdit templateOverride template
 content/datatype/view/ezxmltext.tpl content/datatype/view/ezxmltext.tpl design/standard/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
 content/datatype/view/ezxmltags/strong.tpl content/datatype/view/ezxmltags/strong.tpl design/standard/templates/content/datatype/view/ezxmltags/strong.tplEdit templateOverride template
 content/datatype/view/ezxmltags/paragraph.tpl content/datatype/view/ezxmltags/paragraph.tpl design/standard/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
 content/datatype/view/ezxmltags/header.tpl content/datatype/view/ezxmltags/header.tpl design/standard/templates/content/datatype/view/ezxmltags/header.tplEdit templateOverride template
 content/datatype/view/ezxmltags/paragraph.tpl content/datatype/view/ezxmltags/paragraph.tpl design/standard/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
 content/datatype/view/ezxmltags/header.tpl content/datatype/view/ezxmltags/header.tpl design/standard/templates/content/datatype/view/ezxmltags/header.tplEdit templateOverride template
 content/datatype/view/ezxmltags/paragraph.tpl content/datatype/view/ezxmltags/paragraph.tpl design/standard/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
 content/datatype/view/ezxmltags/header.tpl content/datatype/view/ezxmltags/header.tpl design/standard/templates/content/datatype/view/ezxmltags/header.tplEdit templateOverride template
 content/datatype/view/ezxmltags/paragraph.tpl content/datatype/view/ezxmltags/paragraph.tpl design/standard/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
 content/datatype/view/ezxmltags/header.tpl content/datatype/view/ezxmltags/header.tpl design/standard/templates/content/datatype/view/ezxmltags/header.tplEdit templateOverride template
 content/datatype/view/ezxmltags/paragraph.tpl content/datatype/view/ezxmltags/paragraph.tpl design/standard/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
 content/datatype/view/ezxmltags/header.tpl content/datatype/view/ezxmltags/header.tpl design/standard/templates/content/datatype/view/ezxmltags/header.tplEdit templateOverride template
 content/datatype/view/ezxmltags/paragraph.tpl content/datatype/view/ezxmltags/paragraph.tpl design/standard/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
 content/datatype/view/ezxmltags/strong.tpl content/datatype/view/ezxmltags/strong.tpl design/standard/templates/content/datatype/view/ezxmltags/strong.tplEdit templateOverride template
 content/datatype/view/ezxmltags/paragraph.tpl content/datatype/view/ezxmltags/paragraph.tpl design/standard/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
 content/datatype/view/ezxmltags/strong.tpl content/datatype/view/ezxmltags/strong.tpl design/standard/templates/content/datatype/view/ezxmltags/strong.tplEdit templateOverride template
 content/datatype/view/ezxmltags/header.tpl content/datatype/view/ezxmltags/header.tpl design/standard/templates/content/datatype/view/ezxmltags/header.tplEdit templateOverride template
 content/datatype/view/ezxmltags/paragraph.tpl content/datatype/view/ezxmltags/paragraph.tpl design/standard/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
 toolbar/full/sidebar_right_long.tpl toolbar/full/sidebar_right_long.tpl extension/maxscloset/design/maxscloset/templates/toolbar/full/sidebar_right_long.tplEdit templateOverride template
 toolbar/full/basket.tpl toolbar/full/basket.tpl design/standard/templates/toolbar/full/basket.tplEdit templateOverride template
 toolbar/full/box_intheknow.tpl toolbar/full/box_intheknow.tpl extension/maxscloset/design/maxscloset/templates/toolbar/full/box_intheknow.tplEdit templateOverride template
 toolbar/full/box_latest_products.tpl toolbar/full/box_latest_products.tpl extension/maxscloset/design/maxscloset/templates/toolbar/full/box_latest_products.tplEdit templateOverride template
 toolbar/full/box_best_sellers.tpl toolbar/full/box_best_sellers.tpl extension/maxscloset/design/maxscloset/templates/toolbar/full/box_best_sellers.tplEdit templateOverride template
 pagelayout.tpl pagelayout.tpl extension/maxscloset/design/maxscloset/templates/pagelayout.tplEdit templateOverride template
 page_head.tpl page_head.tpl extension/maxscloset/design/maxscloset/templates/page_head.tplEdit templateOverride template
 link.tpl link.tpl design/standard/templates/link.tplEdit templateOverride template
 toolbar/full/search_box_manufacturers.tpl toolbar/full/search_box_manufacturers.tpl extension/maxscloset/design/maxscloset/templates/toolbar/full/search_box_manufacturers.tplEdit templateOverride template
 parts/path.tpl parts/path.tpl extension/maxscloset/design/maxscloset/templates/parts/path.tplEdit templateOverride template
 toolbar/line/link.tpl toolbar/line/link.tpl extension/maxscloset/design/maxscloset/templates/toolbar/line/link.tplEdit templateOverride template
 google/analytics/stats.tpl google/analytics/stats.tpl extension/googleanalytics/design/standard/templates/google/analytics/stats.tplEdit templateOverride template
 setup/debug_toolbar.tpl setup/debug_toolbar.tpl design/standard/templates/setup/debug_toolbar.tplEdit templateOverride template
 setup/clear_cache.tpl setup/clear_cache.tpl design/standard/templates/setup/clear_cache.tplEdit templateOverride template
 setup/quick_settings.tpl setup/quick_settings.tpl design/standard/templates/setup/quick_settings.tplEdit templateOverride template
     
 Total templates count: 35